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Day in the life from Cressida Ford, PA at Cardiff University

Practically Perfect PA

The diary claims a lot of time – scheduling and rescheduling meetings – and I also have a shared inbox with the other assistants so we can cover each other and make sure everything’s getting done that needs to be; that can be processing overtime payments for technical staff, arranging catering for supplier meetings, international travel, expenses….

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Some training suggestions for assistants

Practically Perfect PA

We have to be experts at IT, we have to have great people skills and we have to be assertive and confident to be able to handle all of the daily tasks asked of us! Another factor is that they simply don’t have the budget for it, especially if they have staff that need expensive professional qualifications and CPD programmes.

Training 100