The Small Business Blog

JULY 26, 2017

Convincing guests to stay at your hotel for a second or third time is up to eight times cheaper than winning a brand new customer. Recruit the best staff and build their confidence. Help and encourage your staff to be experts in the hotel’s services and customer services. Here’s how to do it….

Customer Service 102

Customer Service Confidence Gifts Email 102

Service Untitled

SEPTEMBER 26, 2011

Personalizing customer service consists of targeting an audience and acting on specific objectives to increase business, build brand loyalty, and attract new clients or customers. Well chosen and thoughtful promotional items can also have an impact on personalizing customer service. photo credit: Ktoine.

Customer Service 40

Customer Service Gifts Purchasing Environment 40

Service Untitled

FEBRUARY 15, 2011

Unfortunately, by the time the results came back, the product or the service was outdated. Surveys need to provide immediate actionable information that can boost performance and build trust and confidence. What would you suggest we do to improve our service to you? The survey should be left online for no more than a few weeks.

Purchasing 40

Purchasing Confidence Gifts Expenses 40

Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? But you can’t be confident in your choice until you get out there and test your idea. As an achiever, you probably have great confidence in your abilities. Physical or digital products?

Social Media 288

Social Media Email Google Interviewing 288

Men With Pens

JANUARY 10, 2010

The guy writes with confidence and authority. The professor, who is also a gifted public speaker, is also well-received in the “lecture circuit.&# When I go to a website I don’t need to like the salesman, owner or customer service rep. You should go check out his website. So our guy listens attentively.

2010 40

2010 AT&T Social Media Twitter 40