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‘WOW’ customer service has to be reliable and consistent

Service Untitled

As I call to cancel the order and ask to have a written confirmation on my credit card of the cancellation, I am told the company must first inform their vendor of my desire to cancel. As an apology I was sent a $50 gift certificate, but will it be enough of a compensation to motivate me to do business with Home Decorators again?

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. The writer training company I started partners with publishing professionals to deliver virtual classes. But you can’t be confident in your choice until you get out there and test your idea.

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Ep 176: Sona Movsesian – Assistant to Conan O’Brien and Author of The World’s Worst Assistant

LEADERASSISTANT.COM

Sona ( 10:04 ): … yeah, that was, uh… So I had a week, week of training. Jeremy ( 15:40 ): So how do you, how do you combat that feeling of like, all right, ’cause you’ve got to, you’ve got to somehow have that confidence to go sit in those rooms with those people over and over again? How do I do this job?

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Thanks to Peter Coombs of FRONTLINE Training & Consulting 8. LONG TERM SOLUTION: learn strategies for increasing your time management skills, physical endurance and self-confidence. You will be asking others to move out of the way as you roll forward with increased skills and confidence!

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