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45 Professional Development Books to Level Up Your Career and Your Life

Success

In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. Weinman says, being a good loser “implies perspective and resilience and the quiet confidence that the world will not crumble around you because of a fleeting setback.”

UPS 218
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Qualities Of A Great Assistant

Office Dynamics

Customer-service focused. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private.

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Service Untitled» Blog Archive » Help customer focus with the.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It is much more cost-effective to encourage job security, stability, and career growth in this troubling economy than it is just to offer employees raises. Leaders can not just assume what factors motivate employees.

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Interview with Rob Siefker of Zappos – Part 4 of 4

Service Untitled

And you just have to be confident that what you’re doing is that, is the best. So as we wrap up, what are some easy things that you think companies can do to improve their customer service? It’s not a cost. There’s no magic bullet, golden gun, whatever you want to call it. And yeah, you want to be efficient.