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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Is that the right comparison? Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. A customer’s last memory of service is rarely another organization of your type. For business to business companies, the comparisons may be different but they still happen. *

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Being In Business Means Being Online

The Small Business Blog

My articles on the Nasdaq will focus on commentary and comparisons between how big businesses are acting and performing and the ramifications and lessons that are in these activities for small businesses. I hope you will join in the discussion; I hope to see you there! Digg Furl Netscape Yahoo!

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Work-Life Balance 2.0 and Small Business | THE SMALL BUSINESS BLOG

The Small Business Blog

We may seem too preoccupied with – as what Richard Hazelgrove commented – our finances, paying the bills, material things etc. Stefam Venture Files » Blog Archive » Carnival of Entrepreneurs #38: November 9, 2007 Said on November 26th, 2007 at 8:31 pm [.] Carley Said on August 5th, 2008 at 3:50 am Great insight!

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Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

As someone who hails from an engineering background, interestingly enough, he dexterously integrates it with finance to offer an extraordinary blend of creativity and pragmatism. We’ve used technology to provide customer service. So, by comparison, they’re full up. The fees just won’t support it.