article thumbnail

How to Save Money on Your Car Insurance

Success

Ensure you get the same types and levels of coverage in each quote to make a direct comparison. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance. And don’t automatically select the lowest price.

Policies 144
article thumbnail

Service Untitled» Blog Archive » Impact of poor customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Getting what you pay for: How Amazon’s membership fee retains customer loyalty

Service Untitled

These are the people who spend twice as much as non-Prime members annually, and it’s all about convenience, selection, and price comparisons. Say it anyway you want, but the best part of any kind of loyalty program is the money a customer saves versus the cost of the rewards’ programs. And why does this happen?

article thumbnail

Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Is that the right comparison? Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. A customer’s last memory of service is rarely another organization of your type. For business to business companies, the comparisons may be different but they still happen. *

article thumbnail

Small Businesses and Shipping Providers: What Are the Options?

Small Business CEO

If a business is too small to employ accurate and timely shipping services, it might be better to outsource the work. Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor. The needs of the company also are extremely important. How do other people rate the company?

USPS 40
article thumbnail

Being In Business Means Being Online

The Small Business Blog

Community for small business outsourcing and cost control. Planned Maintenance – Upgrade to WinWeb.com The Cost of Borrowing Small Office Tips Finding The Best Employees For Your Small Business Do You Need Encouraging To ‘Go Green’? Increasing awareness of your business this way costs nothing but time, and can actually be fun!

2007 100
article thumbnail

Evaluating Benefits 101 – Comparing Premium Costs is Just Not Enough

Small Business CEO

These cost-cutting efforts will affect every department in a company, especially HR, as most companies spend the largest part of their revenue on salaries and wages. These hidden costs involve the recruiting, hiring and training of employees and can have a significant effect on the financial health and bottom line of a company.

Salary 40