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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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Collaborating With The Enemy: Competitive Advantage? | THE SMALL.

The Small Business Blog

Collaborating With The Enemy: Competitive Advantage? 5 Comments » | Trackback | Share This 5 Responses to “ Collaborating With The Enemy: Competitive Advantage? &# Ron Ratliff Said on January 13th, 2010 at 4:27 pm Stefan, I’m not really surprised to hear about this company doing things a bit differently.

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Top 5 Tips on Building a 6 Month Cash Reserve

The Small Business Blog

Add up all your monthly expenses so you can estimate how much money you will have left each month. « Opportunity – Small Business Quote of the Week Collaborating With The Enemy: Competitive Advantage? The best tip from my point of view would be to avoid unnecessary expenses. 5% is a good target too.

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Answering Reader Mail on Salary, Finding Great Talent

Musings of a High-Level Executive Assistant

I have never worked at a food consulting company, per se, but I did waitress for a couple of years, I am a foodie, I work with food vendors a lot, and I strongly believe in customer service being vital in ANY role regardless of job title or company. I’ll answer you question in severals ways just to be thorough. To get you started.

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. Trello to see which program offers the best features, customer support, and pricing — so read on to learn more.

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SaaS for Very Small Businesses – Show Me the Money | THE SMALL.

The Small Business Blog

This might sound like a shocking statement, since "Enterprise Software" typically means the world of SAP and Oracle, and the traditional heavyweight, expensive, pay-huge-license-fees-upfront, then try-to-implement-forever model that does not work anymore. We advertised on television and radio and print. Sponsors Advertise Here?

2006 100
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3 Tech Tools to Improve Your Organization’s Efficiency

Office Dynamics

Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. In the end, an efficient business is one that shaves away time-wasting activities.