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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations.

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It's all in how you feel

Laughing all the Way to Work

I recall the first day of school feeling so smart in my new clothes as I proudly walked to meet my friends. The same applies if you have a job interview or a new challenge at work. I finally had a chance to sit down and read your book over the holiday. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

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Monty Python Officeland

Laughing all the Way to Work

The funniest was the gym clothes. I am on holidays right now, but am always interested in what others are doing. I finally had a chance to sit down and read your book over the holiday. Admin in the Spotlight: Interview with Lynn Holgat. Holidays (Public) in Canada and the United States Canadian Holidays U.S.

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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. They were not old, grubby, smelly, or stained clothes - just very lounge-y comfortable clothes. You are “inconveniencing” them so beggars can’t be choosers.

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Which Person Would You Talk To?

Men With Pens

And today, we have something very special for you here at Men with Pens – please enjoy my interview on creative careers with Québecois singer/songwriter Kevin Parent. And yet, you’ve mentioned often, in your songs, in your interviews, that you feel a strong pull to recharge your batteries. Solid interview guys!

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