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The Return to the Office Leads Many Employers to Offer Office Etiquette Classes

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What’s going on: As employees are asked to return to the office after an extended period of remote work due to the pandemic, more employers are observing a need for etiquette refresher courses, according to Work Life. Another 18% said that they are planning to implement these kinds of training programs by next year.

Etiquette 236
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Is Generation Z Unprepared for the Workforce or Are Leaders Misunderstanding Them?

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The survey results point to a potential disconnect between the education system, modern culture, and the expectations of the workplace. How it’ll impact the future: The future of work may see an increased focus on soft skills training and development — both within educational institutions and businesses.

Etiquette 228
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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

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These are the basics that it seems to be with this survey. If you’re not near to the ideal sort of prime premises, with the higher footfall nearer to a train station, then you have got to work harder. And they will be going into the office once a week and it’s an hour and a half train journey, but once a week is doable.

AT&T 256
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Service Untitled» Blog Archive » Airlines customer satisfaction.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Airlines customer satisfaction showing improvement Cheryl June 11, 2010 Customer Service , Specific Companies , Surveys No Comments Airlines continue to test our patience and tolerance with new fees. Next year’s surveys should be even more interesting.

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Service Untitled» Blog Archive » White Glove Service in 4 Steps

Service Untitled

I also associate white glove service with class, grace, and politeness as well. To provide white glove service, you need to make sure that: Employees are well dressed. Looking the part is important if you’re concerned with white glove services.

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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

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Service Untitled» Blog Archive » Use concierge mindset for.

Service Untitled

The client’s 5th grade child called to tell her mother she had forgotten an important piece of her class project that was involved in the school fair and needed it immediately. The client had very long hair; the foils were almost all applied, and her cell phone rang. The mom couldn’t leave the salon with bleach and tin foils.