Office Dynamics

MARCH 12, 2015

It’s not so much about receiving a ‘certification’ as it is about what will be covered in a class or online course. How do I find out more about the World Class Assistant curriculum based designation and program? . Does Joan offer coaching sessions outside of the World Class Assistant program? The classes are held in Las Vegas.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Service Untitled

FEBRUARY 29, 2012

They know how they’re doing with their service level goals, their attendance, what other types of skill set goals they have. But in terms of pursuing skill sets, some employees don’t want to pursue skill sets after a while. They’re still mentors. You know people learn new skill sets so they change shifts.

Interviewing 40

Interviewing Customer Service Skills Goals 40

On The Job

SEPTEMBER 9, 2009

Employers have always complained about a lack of hard and soft skills. Rothberg says he believes part of the problem is that in this tough economy, some employers are “hiring down,” meaning they are bringing inexperienced people on board – for less money – to perform jobs normally reserved for more skilled employees.

2009 100

2009 AT&T Mentoring Skills 100