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14 Workplace-Friendly Holiday Exchange Gifts for Coworkers

Success

Earlier this year, we took to LinkedIn and asked hundreds of professionals the question on everyone’s mind when it comes time for the office Secret Santa: What holiday gifts do people prefer to receive in the workplace? To make sure you get the memo, we rounded up 14 safe-for-work gift ideas that’ll make your office gift exchange a success.

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Sending flowers and customer service

Service Untitled

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Sending flowers and customer service

Service Untitled

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Guest Post: Ritz-Carlton Customer Service Secrets

Service Untitled

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? A: We’ve got a vast list.

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44 Ways to Kick-Start Your New Year

Success

Join a class at your fitness club, an exercise group or a team sport. I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Take a dance or fitness class. Make a commitment to fitness.

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Building a business culture to deliver the best customer service

Service Untitled

Zappos has worked hard to develop their culture resulting in a high percentage of return customers; a much more lucrative business model than having to find new clients. Having the company focused on customers and fulfilling their needs and wants without just focusing on the profit of each business exchange.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services? The writer training company I started partners with publishing professionals to deliver virtual classes.