Customers Rock!

MAY 5, 2011

In fact, you need to consider the entire customer experience , and support it with a customer-centric culture , one that promotes an equally exceptional employee experience. Less than a week later, I received an email from an editor at John Wiley & Sons. You also need marketing that connects with your current customers.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Men With Pens

NOVEMBER 29, 2009

Must be that French blood and all…) @Steve – May I present you Case Study Number 3875, James Chartrand. Whereas, when you firmly promote your knowledge, you exude confidence. And happy holidays, Akemi – Yes to Me´s last blog. I’m not quiet. Definitely not. (I I think you can attest to that!)

Confidence 40

Confidence 2009 Self Esteem AT&T 40

Men With Pens

DECEMBER 6, 2009

Holiday Season Kicks Off – 2 Weeks in Review! When their readers don’t actually know what they do, because they never visit the site, they simply open Google Reader or their email for the RSS feed. Having said that, it could be worth a case study. And I’m not too worried about it either. sell, or b.)

2009 40

2009 AT&T Retirement Twitter 40