Customers Rock!

MAY 5, 2011

I have definitely missed writing for all of you, and many of you have been encouraging me to get back out here and post. In fact, you need to consider the entire customer experience , and support it with a customer-centric culture , one that promotes an equally exceptional employee experience. It has to ROCK.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Stephanie LH Calahan

MAY 20, 2011

If you look over to the right, you will see the dictionary definition of repurpose.  3) Promote your post via social media. (4) Editing & reformatting case studies as individual PPT slides for on-the-fly presentations. Get out and interview people on your article/content. 1) Send an email response.

Social Media 100

Social Media PowerPoint Facebook Gifts 100

Men With Pens

JULY 11, 2010

I cut back my blogging from three plus posts a week to one post and one interview. I was spending more time writing, uploading, formatting, sending, replying to comments and promoting than I was with *my own kids*. Reply Melani Ward ( @melaniward ) July 12, 2010 at 9:23 am I see a cool case study course in here.

2010 40

2010 Social Media AT&T Goals 40