Office Dynamics
APRIL 2, 2015
Excellent calendaring skills. Customer-service focused. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent time management skills. Good listener. Professional presence. Keeps delicate information private. Political knowledge. Anticipation of needs.
Make or Break Moments
FEBRUARY 1, 2010
I didn’t find a lot on the Internet to answer that question – sure would love your thoughts – but I did find an old article by Darren Rowse on Problogger offering IM Etiquette tips. Most involve contacting a blogger of which you are a fan but some can translate to building relationships with customers over the computer: 1.
Laughing all the Way to Work
JULY 12, 2010
I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Minute taking made easier. Dealing in real time. When your voicemail goes awry.
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