Make or Break Moments

JANUARY 19, 2010

But the budget just can’t handle the cost and my waistline can’t afford the calories. But the budget just can’t handle the cost and my waistline can’t afford the calories. So here is my midmorning gift to you. I have to confess.

Gifts 100

Gifts Customer Service 2009 2008 100

Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. Then our costs rose and the economy took a turn for the worse. Our service cost us more to provide and soon fewer people could afford it. ’s new book Peaks and Valleys. I’d recommend giving it a read.

Customer Service 100

Customer Service 2009 2008 2010 100

Success

DECEMBER 21, 2022

I want to evaluate my cost-of-living expenses and see where I can cut back. I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Schedule a regular date night on your calendar with your spouse.

Mentoring 345

Mentoring Goals Clothes Expenses 345

Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

Customer Service 69

Customer Service AT&T Assertiveness Social Media 69

Jen Lawrence

MARCH 25, 2019

Years ago, I was working myself to insanity because I felt an overpowering sensation of indebtedness to my job and an unwavering commitment to an unscalable definition of good customer service. Good customer service meant dealing with every single task with a sense of accessibility and urgency. This isn’t urgent!”

Customer Service 40

Customer Service AT&T Assertiveness Social Media 40