Calendars Class Customer Service Training 
Office Dynamics
APRIL 2, 2015
I recently came across this list from one of my classes and wanted to share it. Excellent calendaring skills. Customer-service focused. Over the years, I have collected more than 300 ideas. If you are an assistant reading this blog, check off the ones that describe you. Ability to prioritize. Accountable. Trustworthy.
Make or Break Moments
MAY 26, 2010
Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. Unlike most classes that are webinars – my series is in person, hands on, get down and dirty with social media so you leave with a clearer understanding and a focused strategy.
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Make or Break Moments
JANUARY 29, 2010
Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot. Sign up for my class and get charged an unexplainable shipping and handling fee of $19.80. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service.
Make or Break Moments
JUNE 15, 2010
He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin.
Make or Break Moments
FEBRUARY 2, 2010
Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! Sharing of pics, videos and fun stuff. Jump in with both feet.
Make or Break Moments
APRIL 23, 2010
The forms included teacher recommendations, grade point average and their class standing. Thirty-five high school seniors had applied by answering a series of questions and completing an essay.
Success
DECEMBER 21, 2022
Join a class at your fitness club, an exercise group or a team sport. Attend training. Take a dance or fitness class. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Schedule a regular date night on your calendar with your spouse.
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