Stephanie LH Calahan

MARCH 25, 2011

" That is what a recent client told me when I opened a drawer in her office and found it filled with business cards. The cards had been collected over a year or so of miscellaneous networking events and trade shows.    Over time, she had forgotten who many of the people were or even why she had kept the card. . 

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Service Untitled

OCTOBER 1, 2010

Kathy Garcia of The Job Training Center speaks about this year’s theme which is ‘A brand new experience.’ ’ Branding used to be just associated with a company logo or a business card, but that was 20 years ago. Today Garcia describes it as the experience customer service provides. At a local.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Men With Pens

NOVEMBER 19, 2009

The Metrics of Social Media Reply Pat OBrian November 20, 2009 at 6:19 am The idea of creating a diverse experience is good. Like carrying a business card. Branching out is a great gig—I make friends, I expand my thinking, I have a laugh, and it even has positive business results. Great post. It makes sense.

2009 40

2009 AT&T Gifts Training 40

Service Untitled

JULY 15, 2010

The book starts out like a regular retail sales training book, but highlights some great ideas. It is divided into eight chapters beginning with the financial and physical aspects of retail stores, and honesty in on employee hiring, training, building, and coaching. Great employees do the right things when you aren’t there.

Customer Service 40

Customer Service Interviewing Training Expenses 40