article thumbnail

Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

article thumbnail

Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Work with a professional graphic designer at the planning stage of your business and consider all the possibilities for future growth. That logo may look fine close-up on a business card. And automation tools such as Hootsuite assist in scalability by allowing you to post content across multiple platforms at once.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

article thumbnail

How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
article thumbnail

Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

Powerfully Productive businesses know that effective follow-up is critical to success.    CRM stands for Customer/Client Relationship Management.  There are many great and many not-so-great CRM tools on the market.  Our great customer service!   A good CRM is more than an address book. 

article thumbnail

Taking Your Marketing From Print to Digital

Eco-Office Gals

So collating top tips, useful tools and powerful marketing strategies, we bring you the ultimate small business guide to saving on your marketing costs and going greener. Victoria is a social media and digital marketing blogger writing on behalf of It’s a Stickup , specialists in custom made business banners.

article thumbnail

Defining The Future Of Work: Key Terms To Know For 2023

Allwork

Bossware tools track how much employees are working, which websites they visit, where they are working, and more. A virtual assistant provides remote business support on a flexible basis. Virtual Business Address . A commercial address that business owners can rent on a flexible basis. Bossware . Virtual Assistant .

2023 340