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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.

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Top 5 Tips for Using Technology for Marketing

The Small Business Blog

Invest in a colour printer to make business cards, stationery and letterheads look more professional. Use custom backgrounds and stock photography to make PowerPoint presentations more interesting for the viewer. Start a company blog and use it to keep your customers in the loop. Digg Furl Netscape Yahoo!

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