Remove Business Cards Remove Customer Service Remove Etiquette Remove Products
article thumbnail

Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

article thumbnail

Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Lose a Customer and a Few More!

Professional Assistant Blog

Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.

2008 100
article thumbnail

Service Untitled» Blog Archive » Customer appreciation.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. In real estate, repeat customers are our livelihood, not only because they provide us continued business through their loyalty, but we gain referrals and new customers through this very important avenue.

article thumbnail

Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Less expensive products were offered, but Jane kept coming back to her original choice, and just wanted to think about it. When the entire staff is able to work together, the business grows and the company makes more money.