Remove Books Remove Customer Service Remove Finance Remove Phones
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

article thumbnail

Worsening Access To Finance For UK Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.

Finance 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hearing the Message

Office Dynamics

Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? It started with the book from Arianna Huffington, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder. Are you hearing it?

article thumbnail

Book Review: Duct Tape Marketing by John Jantsch | THE SMALL.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk John’s book is full of those moments, when he talks about &# A Solution to THE Small Business Problem “, marketing. His book fills any bootstrappers heart with joy as he takes you step-by-step to developing your own marketing plan.

2007 100
article thumbnail

Book-keeping requirements – Start Up Guides – Part 7 | THE SMALL.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk You need to look on your books as your very own window on the health and well being of your business. So, now you know why you need to keep books, but how do you go about it. OnlineOffice: Overview Get the Flash Player to see this player.

UPS 100
article thumbnail

John Needs YOU!

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on Jul 30, 2010 Fellow blogger John Crickett is busy writing a new book: The Big Book of Business Ideas , and he needs your help. OnlineOffice: Overview Get the Flash Player to see this player. John Needs YOU! What do you have to do?

2007 100
article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. OnlineOffice: Overview Get the Flash Player to see this player.

2007 100