Remove Books Remove Copyright Remove Customer Service Remove Learning
article thumbnail

Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

article thumbnail

Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Starting a Small Business? External Links External Links SynergyOne.co.uk

Learning 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hundreds Give Value for FREE

Make or Break Moments

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned.

article thumbnail

Delivering Happiness Book Review

The Marq

TheMarq A Human Perspective on Business and Life Delivering Happiness Book Review Book Recommendations Tony Hsieh’s new book, Delivering Happiness , was released today. In other words, he promotes living a life free of fear of the unknown, where you learn what you want to do through trial-and-error of your business ideas.

article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

2007 100
article thumbnail

The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

2007 100
article thumbnail

What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. On-Demand Small Business Infrastructureâ„¢ allows you to run your business online. OnlineOffice: Overview Get the Flash Player to see this player.

2010 100