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Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

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Motorola CLIQ Review - Part 1

The Marq

Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. You may be wondering what expenses. Well, I’d have to pay a cancellation fee on my contract and higher fees for similar services elsewhere. So, I read up on other Smartphones available through T-Mobile. TheMarq.com.