Service Untitled» Blog Archive » Book Review: Exceeding Customer.
Service Untitled
JUNE 8, 2010
Service Untitled The blog about customer service and the customer service experience. Three questions pertaining to customer service became staples: How satisfied were you? Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. What could we have done to improve our service?
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