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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Here’s an example: “Hi, I’m Jenny. These steps can help you deliver superb customer service.

Email 279
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Ultimate travel itinerary

Practically Perfect PA

For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. The airline emergency and customer service numbers. Because we checked the weather before they left the UK, they had the appropriate business attire and didn’t feel uncomfortable.

Travel 100
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Travel Itineraries

Practically Perfect PA

For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. The airline emergency and customer service numbers. Because we checked the weather before they left the UK, they had the appropriate business attire and didn’t feel uncomfortable.

Travel 100
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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

For example, I set up a sales dial-in call with about 40 people from every continent on the call. I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. So far the only mistakes I’ve made have been minor.

Attire 40