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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. During any transaction, survey your customer regularly. times the impact of spoken ones. Nail the last impression!

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45 Professional Development Books to Level Up Your Career and Your Life

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In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. She takes the reader on a tour of the emotional lives of high achievers, those who procrastinate and those who don’t, and surveys the current science on motivation. Lublin Only 4.6%

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