Remove Attire Remove Company Remove Customer Service Remove Holidays
article thumbnail

‘Power Doesn’t Come from a Title’

Success

It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting. He came in not laying down the law but “improving the region’s customer service and taking steps to lift morale.” Leadership starts with articulating a vision, a cause.

article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. I look forward to working with you to reduce the time between your client’s call for repairs and when your service team arrives on-site.”

Email 279
article thumbnail

Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. It’s sort of a neat role too because the company has no other support roles in the US. You don’t want to annoy the EA or that company.

Attire 40