Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. This webinar is essential for you if you’ve ever wondered…. • How to negotiate. •

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

AUGUST 3, 2015

Tomorrow we’ll be offering a free webinar focused on Getting to Yes, which has brought up a lot of thoughts around the idea of assistants needing to build the power of their persuasive skills. This week I have a short but powerful Monday Motivator for you. Here are 7 ideas for principles of persuasion to implement right away.

Negotiating 100

Negotiating Skills Training Learning 100

Office Dynamics

MARCH 10, 2015

While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. Use assertive communication skills to manage these situations. Join me for a free webinar on March 10: Why Assistants Should Consider Certification.

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

APRIL 26, 2016

Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests. Have a look at your time management skills, and how best to invest your efforts on a daily and weekly basis. Assistants spend much of their time taking care of others’ needs. What to do? Separate ideals from necessities.

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100