Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. This webinar is essential for you if you’ve ever wondered…. • How to negotiate. •

Skills 100

Skills Administrative Training 2016 2015 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Join me for a free webinar on March 10: Why Assistants Should Consider Certification.

Skills 100

Skills Assertiveness PowerPoint 2015 100

Office Dynamics

APRIL 26, 2016

Approach your manager about taking on increased responsibilities. If your workload is unreasonable, accept that there’s no shame in making the business case to your manager for assistance or some reallocation of workload. Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests.

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100