A Test of Your Professionalism: Will You Pass?
The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. My plan is to add the piece to my "Big Book of Knowledge," and be sure it is kept close at hand on my desk, along with any other words of wisdom I've picked up from speakers and bloggers(like you), seminars attended and articles I've read.
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