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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

Job-seekers acquire these through education, training and experience. Data analysis Programming and coding languages Adobe Creative Suite Hazardous materials disposal Workplace safety SEO/SEM Aviation mechanics Multilingual abilities Financial planning Soft skills are social Unlike hard skills, soft skills are fundamentally social.

Skills 290
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Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

Stowell CONNECT WITH MONICA Monica on LinkedIn ABOUT MONICA Monica Martin is an Executive Administrator with Systems Planning and Analysis (SPA). HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

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Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

Teaching and training other EAs about tips that can help others in their EA journeys. Along with her EA endeavors Yolanda is the Chair to Wipro Women in Cyber where she is focused on helping people come together to train, endorse, mentor, and inspire women to take a leap of faith in the Cybersecurity space.

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Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

Blanchard CONNECT WITH IZZY Izzy on LinkedIn ABOUT IZZY Isadora Gousby, also known as Izzy, is the manager for the Boston Executive Support Team at Analysis Group. There, she mentors and trains over 12 executive and senior administrative assistants.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

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Can you measure customer satisfaction?

Service Untitled

As to the correlation with customer service, how do we accurately measure customer satisfaction? Of course, the best way would be to do a face to face interview with each one of our customers. There are two ways to measure customer satisfaction; direct and indirect analysis.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. To round out your technical analysis of the perfect product, Richard Lazazzera at A Better Lemonade Stand suggests you also consider: Is there a growing market with little competition ? Or a service?