article thumbnail

Finding a real person when contacting customer service

Service Untitled

Now that I’ve had some time and advice on how to fight one’s way through the telephone robotic customer service conundrum, I can always refer to Get2Human.com, GetHuman.com, or Fonolo.com. How to establish a customer service culture Customers frequently offer feedback; sometimes it is solicited, and sometimes.

article thumbnail

What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps. They also need to monitor and report on competitor activities.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What does it take to be a successful Marketing Executive?

Page Personnel

Content marketing There will be occasions when you are working closely with in-house or external creative agencies to design marketing materials such as brochures and press packs, and of course, within your organisation's internal marketing teams and sales reps. They also need to monitor and report on competitor activities.

article thumbnail

Ep 242: Nicki Cave on Managing a Team of Assistants and Finding Happiness in Your Work

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. I actually at graduation, when they put like the sash around you, I I was like, top 10% of my class, which I had no idea.

article thumbnail

Five Barriers to Improving Employee Engagement

Energage

Many look to formal training, investing large budgets and hundreds of people-hours into instructor-led classes. Improved customer service, which translates to customer retention. In larger organizations, this can take tremendous effort. Decreased absenteeism. For many leaders, getting these inputs can be tough.

2017 58
article thumbnail

Experience vs. a university degree part two

Practically Perfect PA

I have taken several courses and classes. Yes, I have taken job-specific software classes, classes to learn organizational and people skills, and took computer certification classes which I was not aware I needed coming right out of high school. Yes, NVQ’s in Customer Services and Business Administration.

IAAP 100
article thumbnail

Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

Back when I used to work for advertising and marketing agencies, the client would choose from a list of agencies they had heard of and get us to pitch. All the agencies on their list could do the work, and had trust in the field built through reputation and client roster. What do you think? What’s your opinion?

2010 40