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How to Respond to Workplace Conflict

Office Dynamics

As more companies embrace collaboration, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques.

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The Power of One

Office Dynamics

After I said yes to Cindy and we decided on a date, Cindy went into action and enlisted her administrative team. The administrative team went above and beyond what I imagined and I am eternally grateful to the ladies who put love and attention into the event. The fire was lit and it spread like wildfire.

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How to Impact Your Work by Rephrasing What You Say

Office Dynamics

I was going to be gone for a few days to conduct an administrative training program. I will never forget how my life changed as an executive when Jasmine Freeman, Chief Executive Assistant, asked me that question. I was standing outside Jasmine’s office on my way out the front door.