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Emotional Intelligence for Administrative Assistants

Office Dynamics

This definitely is a skill every assistant needs to know. I am resilient; I practice positive self-esteem, and I chose to ignore the haters. What it means to be a World Class Assistant™: You’re a career-minded administrative professional looking to build powerful partnerships with your executive(s) and organization.

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Black History Month Interview Series: Kyala Johnson

Executive Leadership Support Blog

I’m learning to be patient, to listen, and to work efficiently because this journey will definitely take time as we are in our preliminary stages. As you may know, this experience can cause self-esteem issues but not for my father; it only fueled him to decide what he wanted in life. What are you most proud of in your career?

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The Little Engine That Could.

Laughing all the Way to Work

I know that is easier said than done because low self esteem may be the roadblock. I found this link to the Rosenberg Self Esteem Scale which has some questions we can ask ourselves to see where we are on the self esteem scale. Now that’s positive self talk. I think I can, I think I can.&#

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How to handle mistakes?

Laughing all the Way to Work

It was easily rectified as they all had access to their bosses email acount and they all most definitely understood. I have seen people who kept kicking themselves over a mistake, but failed to learn from it and all that did was affect their self esteem and confidence in doing the job.

Fax 100
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When you suspect a co-worker has a substance abuse problem.

Laughing all the Way to Work

I thought she had the potential to be a great assistant except for her low self esteem and she would put herself down when she made a mistake. It seems as soon as we tag someone as having an alcohol problem, we dont seem to see anything else about the person, just the problem. One day she just up and quit. 411 Look Up 411.ca