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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Administrative professionals come at procedures from many different knowledge levels. Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Whichever camp you’re in, there’s no harm in going back to basics.

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Go Digital With Your Administrative Procedures

All Things Admin

Every administrative professional needs a procedures manual. They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. FORM – Meeting & Site Visit Planning. Enter digital procedures.

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Your Roadmap to Effective Office Systems

All Things Admin

Procedures, forms, and checklists combine to create systems for how you get things done efficiently. Every office needs different systems to run smoothly, but most administrative professionals will require most or all of the systems in this core group: Time and task management. Customer service. Travel planning.

Agenda 90
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Tap Into Your Inner Child

Office Dynamics

Like a kaleidoscope, your brain can form, reform and reform again multiple patterns. I have seen it happen to thousands of administrative professionals over 20 years. And give better customer service. These patterns and combinations create the new relationships we call “ideas.”. I say, “Stop feeding that thought.”

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Epic pandemic? Taking control of your career during times of uncertainty

Who's the Real Boss?

Regardless of the industry, with many states and countries now in some form of lockdown, the impact that the virus is having on businesses, regardless of what they do, is catastrophic (well, except for the ones that manufacture hand-sanitizer!). The post Epic pandemic?

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

I’ve worked with CEOs, professional athletes, Fortune 100 board members, billionaires, pastors—and their assistants—in both the nonprofit and for-profit sectors. I’ve also had the opportunity to speak at administrative professional and executive assistant conferences all over the world, including Hong Kong, Thailand, and Germany.

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