An Invaluable Trait (Administrative Professionalism)
Office Dynamics
AUGUST 10, 2010
Return phone calls promptly. What’s more, answer the phone when you’re in the office, even if you’re swamped with work. Contrary to popular practice, it’s not OK to check e-mail while you’re on the phone. Equally important, you’ll be better able to manage crises and difficult people so their impact on the workplace is minimal.
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