An Invaluable Trait (Administrative Professionalism)
Office Dynamics
AUGUST 10, 2010
Whenever I bring up the topic of professionalism in conferences and workshops, assistants – even at the highest levels – will tell me, “Oh, I know what you mean. I’m professional.” Instead, grasp the other person’s hand firmly; interlocking thumbs and giving a slight squeeze that says, “I’m confident.
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