Office Dynamics

APRIL 25, 2019

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!

Assertiveness 203

Assertiveness Negotiating Administrative Professionals Goals 203

Office Dynamics

APRIL 21, 2016

For some employees, the ability to act with integrity and demonstrate ethical behavior is strong and feels very natural; others need some practice sharpening their ethical radar and learn ‘how to think first about how to react’ to achieve the best outcome. See Lisa at our Annual Conference for Administrative Excellence.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Office Dynamics

AUGUST 13, 2015

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to negotiate. • How administrative assistants can be heard. •

Skills 100

Skills Administrative Training 2016 Negotiating 100

Office Dynamics

MAY 9, 2016

As more companies embrace the spirit of teamwork, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Use assertive communication techniques. There are times when you should not negotiate but instead must walk away. 10 Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

APRIL 11, 2016

As more companies embrace collaboration, you must learn to work with other people and truly become a team player to get the work done and help your organization be more competitive. Use assertive communication techniques. There are times when you should not negotiate but instead, you must walk away. Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100

Office Dynamics

APRIL 26, 2016

Offer to help coordinate a “lunch and learn” session, or an after-hours network of your peers. Ask questions to assess degrees of urgency, and practice negotiating timelines or redirecting requests. Manage interruptions and learn to say “no” where appropriate. Feeling underutilized? Take the initiative. What to do?

Mentoring 100

Mentoring Administrative Professionals Negotiating Budget 100

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck!

Skills 100

Skills Assertiveness PowerPoint Negotiating 100