Administrative Professionals Assertiveness Fax Process 
The Office Professionals Place
FEBRUARY 24, 2010
Listen with empathy not sympathy and be assertive in your response. This is going to be a big challenge to your professionalism because emotions tend to overcome our logic. There is a three step process in dealing with a reprimand effectively. Let them have their words. Do not interrupt. Seek answers. said. ????????，??????????????
The Office Professionals Place
AUGUST 24, 2009
In an effort to curb the constant interruptions by your supervisor who is inquiring about your status on a project, give him constant updates so that he can be assured that you are in the process of completion. Provide assurance and be assertive. Look into purchasing an all-in-one fax, printer, and copier.
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