Office Dynamics

APRIL 2, 2015

Customer-service focused. Professional presence. Great networking skills. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Keeps delicate information private. Political knowledge. Anticipation of needs. Knows what the boss needs. Well, how did you do?

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

MAY 9, 2016

In addition, the constant push for quality and improved customer service necessitates cooperation among employees. You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Use assertive communication techniques. Conflict can hold you back from being your best and giving your best.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

NOVEMBER 22, 2016

We’re all fortunate to have training pioneers like Joan and her team in the corner for administrative professionals. Brandi Britton is a district president for OfficeTeam , the nation’s leading staffing service specializing in the temporary placement of highly skilled administrative and office support professionals.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100