2024 Customer Service Environment Management 
Allwork
DECEMBER 26, 2023
You’re looking at budgets for 2024 and your company needs to meet stringent deadlines to deliver products or services faster and more effectively than ever before. To complicate matters in this competitive environment, funding is extremely tight, and there’s a rapid turnover in workers. Does this situation sound familiar?
Allwork
APRIL 12, 2024
Employee engagement in the United States has dropped to its lowest levels in over a decade — with only 30% of workers actively engaged in their jobs in the first quarter of 2024. The data, published by Gallup , shows the decline represents a loss of 4.8 However, some organizations have managed to avoid this trend.
Workplace Insight
APRIL 30, 2024
The downward trend continued into the first quarter of 2024, with overall employee engagement dropping to a mere 30 percent, a three-point decline from the end of 2023. Some organizations have managed to buck the downward trend and maintain high levels of employee engagement, even during the challenging pandemic years.
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