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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

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Furthering Your Education on a Budget

Success

The National Center for Education Statistics estimates that the average undergraduate tuition at public colleges during 2018-2019 was $18,383.00, all included (fees, tuition, housing, etc.) and $47,419.00 a year for private, nonprofit universities. What’s the Benefit?

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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

Hard to believe, but in 2018, only roughly 3 percent of US employees worked from home, reports management researcher David Burkus. One out of three US couples purchasing high-end homes opt for two master bedrooms, according to psychologist and researcher Wendy Troxel. Read an excerpt here. ) . Read an excerpt here. ) .

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