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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. This article was published in April 2018 and has been updated. Do your homework.

Email Customer Service Gifts Purchasing

On the job tips for new Admins.

Laughing all the Way to Work

DECEMBER 12, 2009

I thought it would be helpful for those just entering the administrative field to know some of the things I have learned over the years. I thought perhaps that young people had so much to learn with computer software programs that the other things such as office protocol and practices was getting left behind. Thanks for sharing.

Time Zones

Time Zones IAAP International 2009

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

On the job tips for new Admins.

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