Remove 2018 Remove Facebook Remove Gifts Remove Purchasing
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What’s Your One Word Mantra for 2018?

Office Dynamics

I have purchased homes I wanted, wrote books I envisioned in my head and made vacations become my reality. For 2018, my word is “grow.” I have been blessed with a special gift that I have been using for 27 years—inspiring others to be their very best. And I have other gifts to uncover. Take care and make it a great week.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Transactional milestones are any events that move the customer through the purchasing experience.

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Choose A Positive Attitude

Office Dynamics

From Joan Burge’s new book, Joan’s Greatest Administrative Secrets Revealed (2018). The challenge people face with attitude is they read books, listen to podcasts, watch Facebook videos, or hear motivational speakers on the subject but have a difficult time truly implement­ing it. Look at work as a gift. Be happy you have a job.

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