Service Untitled
SEPTEMBER 15, 2011
In 2010, Forrester Research stated that retail online sales had grown 11 percent and expected increases of 10 percent a year through 2014. By 2014, consumer purchases using e-retail is expected to exceed $249 billion. Customers like to touch, feel, and taste; it’s all part of the retail experience.
Tips From T. Marie
DECEMBER 30, 2014
This week we will say goodbye to 2014 and welcome a new year. I’ll take it a step further and say that they also want real content on your blog or in your newsletters. Customer Service Goes SOCIAL. Any customer with access to social media now has an audience of millions to share their gripes about your business with.
Service Untitled
MARCH 24, 2014
The annual rate will be $99 when your membership renews on August 1, 2014. Amazon has promised access to their digital library also, but I haven’t read where my customer service is going to increase with the higher dues, but I’m still going to renew my subscription. In the Jacksonville, Fla.
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