Office Dynamics

DECEMBER 3, 2012

I am usually running all over the country speaking, training, and doing book signings. Now, for my important message and words of wisdom for the holidays. We become role models and mentors. Career – As you wrap up 2012, make sure you have identified areas for your professional development in 2013. Here we go!

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Holidays 2013 2012 Gifts 100

Laughing all the Way to Work

NOVEMBER 11, 2011

I just received this article written by Lynn Gaertner-Johnston of Syntax Training and wanted to pass it along to you as it has some great tips for holiday messaging. I know you will be spending the holidays without your wife, Kathryn, for the first time. Words for Holiday Messages. Happy holidays! Happy holidays!

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Holidays 2012 Gifts 2011 100

Service Untitled

MARCH 19, 2013

Having a person who greets customers at the door is hardly a solution for often poor quality merchandise, poorly trained staff, and dismissive sales associates who seem more interested in going on break than solving customer issues. Even Walmart’s e-commerce scored a low 78 out of 100 for performance during the 2012 holiday season.

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Customer Service 2005 2012 AT&T 40

Success

FEBRUARY 15, 2022

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more. Elena Cardone. Cindy Castillo.

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Mentoring International 2021 Social Media 313