Remove 2012 Remove Clothes Remove Holidays Remove Management
article thumbnail

What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. billion in 2012. So what has happened? Can Sears be saved? Photo courtesy of justj0000lie.

article thumbnail

Would You Risk Your Life to Save a Stranger?

Success

Yet heroes like Meis undeniably walk among us every day, unnoticed and unheralded by special holidays, medals or sometimes even a nod from our fellow humans. But these people do seem to be cut from a different cloth. Perhaps the situation was defused too quickly or the number of victims too low to catch the media’s sensationalized eye.

Stress 264
article thumbnail

Introducing the SUCCESS 125

Success

Through her proficiency in project management, communications and new business and technology initiatives, Burgess has led executive-level projects and enjoys solving big problems or challenges that make the world a better place. And in 2012, Egwuonwu founded World Dream Day. Paul Epstein. Sports executive, sales leader, speaker.

Mentoring 312