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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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How Happy Are You?

Success

Some time before I was a happy person, on Fourth of July weekend in 2011, I moved out of my home and first marriage—and then my laptop quit. I’d spent most of the holiday scrubbing the cabinets of a rental home, fixing a crack in the ceiling and painting the living room. What I learned by tracking my moods. and ending at 11 p.m.

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Green Gift Giving: Great Eco-Office Gift Ideas

Eco-Office Gals

These nifty chargers use solar energy to juice cell phones, iPods, iPhones, e-readers and much more. Check out Trees for the Future or Tree People to learn how you can adopt or plant a tree in your co-worker’s name. Check out Every Day is Earth Day 2011 daily calendar. Try DCI’s I Am Not a Paper Cup. Cost: $11.95.

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Link Lineup: Time Management, Org Tools, Focus Concentration and.

Stephanie LH Calahan

» Link Lineup: Time Management, Org Tools, Focus Concentration and Top Mobil Phone Apps February is Time Management Month, so today I'll share some great articles to help you make the most of the time you have.    This is a quick scan article that highlights a short list of highly productive smart phone tools. 

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Gift Ideas For Productivity-Conscious People

Productivity Bits

Copyright © 2011 Marlon Ribunal. Chances are you are in the middle of your Holiday shopping. You might be surprised to learn that you can easily eliminate 80 percent of your distractions by simply eliminating 20 percent of what you think is causing these distractions. Visit the original article at [link]. Follow me on t witte r.

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Construction Work Ahead–Part 1 of 4

The Marq

The company recognized his dedication to the firm and extended him the courtesy of looking for work and remaining with the company through the holidays at the end of 2010. In this and the posts that will follow, he shares his story and the lessons learned along the way. I originally received a copy of this story in August of 2011.

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Why bingeing makes you an ultra successful entrepreneur

The Shrink for Entrepreneurs

For me, this tome on “becoming super human” came at the perfect time - my last ski season was a fitness disaster and I had big dreams to change all that for 2011. For me, that was a binge holiday. A binge holiday had taught me, as gratifying as daily skiing is, I like hard work in the pursuit of business success better!