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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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A Special Gift for You (that Probably Shouldn’t Be on This Blog)

Men With Pens

In fact, if you Google my name, you’ll find out more about my underwear than my drinking habits. A Special Gift for You (that Probably Shouldn’t Be on This Blog) first appeared on Men with Pens Copyright 2006 - 2011, All Rights Reserved. But my love of fine wine isn’t common knowledge.

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My 2012 Career and Business Plan

Eat Your Career

As we head down the final stretch of 2011, I (like the rest of the world) am engaging in a little annual professional planning and review session. I would say, all in all, I’m pretty pleased with 2011. Note : Because the material has been slightly revised, everyone who attended this series in 2011 will get free attendance to this.

2012 100
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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

Using historical maps such as Gerardus Mercator’s world map of 1569 right on through to today’s Google Earth satellite maps, the authors trace everything from changing sea levels to pandemic patterns in order to explain where we are now and what routes to take for the safest journey into the future.

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How to Organize Business Cards & Networking Conversations - Interview & Giveaway @ContactKeeper

Stephanie LH Calahan

In 2011 we launched the most recent version of Contact Keeper in Small, Medium, and Large sizes and refills for each size in Office Depot and FedEx Office stores. It’s a perfect corporate gift that people will really appreciate and use to help manage their new business contacts. Contest ends Monday, August 8, 2011 at midnight.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. Digg Furl Netscape Yahoo!

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Taming Monkey Number 11 – The Results

Brilliantly Better

In short, at the beginning of 2011, I decided to ditch my yearly resolutions and replace them with 12 monthly challenges, in which I will “tame an inner monkey”. Like sending me emails, messages on Facebook or Google. © Dragos Roua for Dragos Roua , 2011. If you don’t know what I’m talking about, go read the introductory post.

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