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2010

AT&T

Meeting Minutes

Training

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Training On-line

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. It works in the same way as last minute flights do.

Training Time Zones IAAP Meeting Minutes

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. HPTI) in Reston, Virginia, has been awarded the 2010 Stevie® Award for Support Staffer of the Year.

2010

2010 Interviewing Time Zones IAAP

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I gave at the office

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. Whether they had or hadn`t I was never sure, but I know today that offices do fundraise for charities and workers are happy to participate.

Time Zones IAAP AT&T 2010

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When your voicemail goes awry.

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems.

Time Zones IAAP 2010 Meeting Minutes

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We did it Canada!

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! Posted by Patricia Robb at 7:43 PM Labels: Administrative Assistant , gold medal , hockey , Olympics , professional assistant , Vancouver 2010 Reactions: 2comments: Foley-In-Charge said. March 01, 2010 Chrissy said. 5, 2010 at 12 p.m.

Time Zones IAAP 2010 International

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What ever happened to the "us" in Service?

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. January 11, 2010 Anonymoussaid. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones IAAP 2010 International

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When your boss arranges meetings behind your back.

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. Does your boss ever organize a meeting behind your back? He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. April 09, 2010 Jakob said.

Time Zones IAAP 2010 International

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Oh where or where is my password?

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? I mean if it was really me I should know what my password is, but wait a minute, I am me and I still dont know. Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work.

Time Zones 2010 IAAP Filing

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

DECEMBER 31, 2009

© Copyright Patricia Robb 2010 31 December, 2009 Office Confidential: Just for fun to start your New Year off with a laugh These are excerpts from a presentation I gave to my local International Association of Administrative Professionals (IAAP) Chapter dinner meeting. Lets enjoy our day together.©

Time Zones 2010 IAAP International

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Dealing in real time.

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. 5, 2010 at 12 p.m.

Time Zones IAAP Meeting Minutes International

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Introducing The Administrative Bloopers Blog

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Dealing in real time.

Time Zones IAAP Meeting Minutes International

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Now that is dedication.Executive Assistant donates kidney to her.

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones IAAP Gifts Meeting Minutes

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Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize.

Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones IAAP 2010 International

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Where's the remote thingy for the PowerPoint?

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Patty March 01, 2010 Patricia Robb said. March 01, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. 5, 2010 at 12 p.m.

PowerPoint Time Zones IAAP 2010

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Calendar "ah ha"

Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. How many times I have booked a meeting thinking the day was free, only to notice later that an all-day event was put in unnoticed at the top. January 16, 2010 Patricia said.

Calendars IAAP Time Zones 2010

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The Little Engine That Could.

Laughing all the Way to Work

NOVEMBER 21, 2009

.© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. When I look at them however, I see someone who really knows their job and I know they could do it if only they would forget about what they can’t do and concentrate on what they can do. Don’t let self doubt take over.

Self Esteem Time Zones IAAP International

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Playing nice in the sandbox

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. June 08, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones IAAP 2010 International

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Spring cleaning on the blog

Laughing all the Way to Work

MARCH 1, 2009

© Copyright Patricia Robb 2010 1 March, 2009 Spring cleaning on the blog It is a very sunny day today with a promise of spring in the air so I thought it was a good time to spring clean the blog. I have also combined all the tutorials, training and other education-related links under the title Training. 5, 2010 at 12 p.m.

Time Zones IAAP Meeting Minutes International

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Admin Buddies

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Taking Effective Meeting Minutes ► August (3) Pass it on. Minute taking made easier.

Time Zones IAAP Meeting Minutes International

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We don't know what we don't know

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? July 04, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones IAAP 2010 International

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Go with your gut feeling!

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.©

Time Zones IAAP Meeting Minutes Administrative Professionals

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Getting your foot in the door.

Laughing all the Way to Work

MAY 10, 2009

© Copyright Patricia Robb 2010 10 May, 2009 Getting your foot in the door. Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. Lets enjoy our day together.©

Time Zones IAAP International Meeting Minutes

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Time Zones IAAP Holidays Meeting Minutes

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Building Relationships one Assistant at a Time

Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. May 21, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

Time Zones IAAP 2010 International

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Are you prepared?

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? I just recently organized a Board meeting and it was nice to have everything where I needed it when I was in the meeting. I didnt have to look far for it so that makes me more relaxed and able to do what I am there to do -- take the minutes.

Time Zones IAAP 2010 International

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Taking stock

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.

Time Zones IAAP Holidays International

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Do you like what you do?

Laughing all the Way to Work

DECEMBER 5, 2009

.© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? Take notes during the interview so you don’t forget what you wanted to ask. Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time.

Time Zones IAAP Interviewing Holidays

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Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

JANUARY 31, 2010

© Copyright Patricia Robb 2010 31 January, 2010 Taking the time to acknowledge someone and say thanks. February 02, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.

Time Zones IAAP 2010 International

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Happy Administrative Professionals' Day!

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! I am speaking this morning at an administrative event so looking forward to meeting some new assistants. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Lets enjoy our day together.©

Administrative Professionals

Administrative Professionals Time Zones IAAP Meeting Minutes

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Whose meeting is it anyway?

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? Do you ever get a meeting request and an agenda has not been provided, or if it is a teleconference the call-in details have not been given or the boardroom hasnt been booked for an internal meeting? 5, 2010 at 12 p.m.

Agenda

Agenda Time Zones International IAAP

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That's not my job!

Laughing all the Way to Work

FEBRUARY 21, 2009

© Copyright Patricia Robb 2010 21 February, 2009 Thats not my job! There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. EST Taking Effective Meeting Minutes Join me for a Webinar Oct.

Time Zones IAAP 2009 International

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Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Lets enjoy our day together.©

2007

2007 Time Zones IAAP Meeting Minutes

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How to get Office fat fast.

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Lets enjoy our day together.©

Time Zones IAAP Meeting Minutes International

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Contest!

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Minute taking made easier.

Time Zones IAAP Meeting Minutes International

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We have a winner!

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Minute taking made easier.

Time Zones IAAP Meeting Minutes International

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Different spellings: British, Canadian and American

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. 5, 2010 at 12 p.m. Dealing in real time.

Time Zones IAAP Meeting Minutes Google

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A twelve step program to survive as an Admin

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. Schedule meetings with your boss regularly, but at the very least annually, to identify areas that need improvement and also for encouragement in areas you are doing well. 5, 2010 at 12 p.m.

Time Zones IAAP Meeting Minutes International

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Happy New Year! Now don't forget to put the correct year on your.

Laughing all the Way to Work

JANUARY 1, 2009

© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. (New Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts? Lets enjoy our day together.©

Time Zones 2009 IAAP 2008

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Preparing your boss for meetings away from the office or at home

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. What is the purpose of the meeting? Does your boss need to be at the meeting?

Time Zones IAAP International Calendars

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Atlanta, Georgia: The City that Smiles

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Lets enjoy our day together.© Quite remarkable.

Time Zones IAAP Meeting Minutes International

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When taking initiative isn't the best thing.

Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. Patty Buckner North Bay Index by date ► 2010 (26) ► September (2) What's all the fuss about reading contracts?

Time Zones IAAP Meeting Minutes International

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10 Things = Frustration

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. Managing your workload from home when you don’t have everything you need. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.

Time Zones IAAP 2009 International

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Let your fingers do the walking: Quick keyboard shortcut keys

Laughing all the Way to Work

AUGUST 10, 2010

© Copyright Patricia Robb 2010 10 August, 2010 Let your fingers do the walking: Quick keyboard shortcut keys I am on vacation and on my home computer I do not have a mouse so rely on keyboard shortcut keys, which reminded me again how helpful they are and how they are a big timesaver rather than reaching for the mouse all the time.

Keyboards Time Zones IAAP PowerPoint

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Pass it on.

Laughing all the Way to Work

AUGUST 13, 2010

© Copyright Patricia Robb 2010 13 August, 2010 Pass it on. I mentioned this to our team of admins at one of our meetings so when one of my co-workers found out how to do something they thought to share it with the team. Share any special training you have received with others in the office or online.

Time Zones IAAP PowerPoint Email